Case Studies in Human Relations - download pdf or read online

By Kenneth V. Porter

ISBN-10: 0333123522

ISBN-13: 9780333123522

ISBN-10: 1349011452

ISBN-13: 9781349011452

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Extra resources for Case Studies in Human Relations

Sample text

1 The Shipboard Liaison Representative Scheme proposed by the National Union of Seamen was recognised by the shipowners in May 1965 and is now operative on a number of ships. Seamen elect their own union representatives on board ship. The scheme strengthens internal democracy and improves the union's service to its members. In disciplinary matters the Master of a ship may invite the Shipboard Liaison Representative to attend any investigation, if he so wishes. The representative may not attend as of right.

5. TRAINEES AND OPERATIVES (i) Why should operatives prove unco-operative? g. reduction in operatives' bonus earnings as a result of reduced output through instructing the trainee. (b) Suspicion- failure to inform the operative of his role might lead him to view the trainee as a 'management spy'. (c) Antagonism- if labour relations are poor, this might be seen as an opportunity to 'get back at management'. (d) Familiarity with a task may cause the operative to assume it will present no difficulty to the trainee.

B) How far were Page and the Board persuaded to accept the proposal as an exercise in promoting good industrial relations, without careful consideration of its impact? Extra care would be needed to select the right type of recruit. Was a head of department's personal assessment followed by the usual training interview sufficient in these circumstances? (c) Page should have been aware of the following factors: possible feeling of inferiority when mixing with those who had university background and training; anxiety at leaving work and routine with which recruit was familiar for a largely new environment; regret perhaps at leaving the working group to which he had formerly belonged - even a sense of betrayal.

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Case Studies in Human Relations by Kenneth V. Porter


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